different languages are displayed at same time!

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6 years 2 months ago - 6 years 2 months ago #2657 by giorgiodeluca
hi

i have a problem

after updating my app on playstore (I added new words)

the translation has become mixed!

The words of different languages eg Italian and Russian are displayed at the same time!!!

it only happens for updates
it does not happen in new installations

help me

i have ver 2.6.10 b3
Last edit: 6 years 2 months ago by giorgiodeluca. Reason: modify message

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6 years 2 months ago #2659 by Frank
Hi,
I have been trying to reproduce this issue without success.
In the latest few releases there were lots of changes to how the Google Live Synchronization works to fix exactly this (cache getting corrupted/invalid when updating, and all returned to normal as soon as you reinstall/clean the cache).

So, my advice is to update to the latest 2.8.
There shouldn't be much compatibility issues when updating from 2.6 to 2.8, nonetheless, the safest way to do it its to export all your data to google spreadsheet, and delete the old version and install the latest one, and finally, import the data from google.

Hope that helps,
Frank

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6 years 2 months ago #2670 by giorgiodeluca
the problem happens when I add new terms and make a new release on the playstore

who updates the app does not see the new terms (empty strings)

if you remove the app and reinstall it everything works fine

is not there a way to force the file to update when there is a new version?

thanks

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6 years 2 months ago #2671 by Frank
Hi,
That seem to be a problem with the Google Live Synchronization. Mainly that you have your I2Languages.prefab linked with a google Spreadsheet, and have in the update frequency anything other than NEVER. Then you added new terms, but haven't exported to your spreadsheet.
Then, when you update your app, the game downloads the spreadsheet thinking that its "new" and overrides whatever you set in the editor.

Here are some more details about this and how to solve it:
www.inter-illusion.com/forum/i2-localiza...itor-and-device#2459

But mainly, it is: whenever you add terms to your spreadsheet or to your I2Languages.prefab, if you have Google Live Synchronization enabled, be sure to export or import before building. That way both the editor and spreadsheet will be sync and there will be no overridden data.

Hope that helps,
Frank

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Are you :-( Please lets us know how to improve it!
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6 years 2 months ago - 6 years 2 months ago #2672 by giorgiodeluca
my file on google is synced (I do it every time I add a new term)

update frequency anything weekly delay 5 sec

now I'm trying to update to the latest version

a question:
to update I remove the I2 folder and the reimport
should I also delete the prefab I2Languages or leave it?

thank you
Last edit: 6 years 2 months ago by giorgiodeluca.

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