Import from Google Spreadsheet fail

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6 years 8 months ago #2405 by yui
I made the settings according to the documentation and I could export a spreadsheet, but I can't import that.
I also can not refresh, so I thought that was permission problems, but it is all set to public.
And the web service URL can be verified.
what should I do?

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6 years 8 months ago #2406 by Frank
Hi,
If the URL is verified correctly, then the connection and authorization is ok.

What do you mean by "can't import" and "can't refresh"?
Do you get any error in the console or warning?

Or is it simply that after it imports it goes to the term's list an is empty?
If thats the case, then its probably that you have set to hide the categories in your spreadsheet. By default, every sheet that you made is a category, unless is called "Default" in which case, its the empty category.

On the top of the term's list, there is a dropdown that allows you selecting what categories to show. Can you please verify that you have selected "Everything"?

Also, if you renamed the spreadsheet, be sure to include "I2Loc" as a prefix. For an added security, I2 Localization Web Service only allows interacting with spreadsheets whose name starts with "I2Loc" e.g. "I2Loc Your Game".

Hope that helps,
Frank

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6 years 8 months ago #2407 by yui
Thank you for your reply.

I added some terms and keys, then exported it.
It was works, but "import" doesn't work after change the spreadsheet term cells.

If I press any button in "import", the console will freeze with displaying "Downloading spreadsheet...".
In the case of Refresh button, the console displaying "Accessing google..." endless until press the cancel button.

But I can open I2Loc Localization spreadsheet from "open" button on Inspector.
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6 years 8 months ago #2408 by yui
Hi,

I did it again today, then all of them works.
I don't know exactly what is different from what I did yesterday, but this issue solved.
I'm sorry about that. :huh:

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